Less admin. A workstation that doesn't wear you out. More time to care.
A doctor's day often spills into the evening: records, letters, claims, phone calls, software that doesn't talk to each other. MedEfficiency starts on the ground: we observe the practice as it actually runs, then simplify the organisation, the workstation and the tools.
These difficulties are not an inevitable part of the job. Most come from organisation, not from your patient load.
More than an hour of paperwork after the last appointment.
Calls, reminders and missed appointments during consultations.
Tight schedules, overrunning consultations, a full waiting room.
Badly placed screen, unnecessary trips, scattered equipment.
Calendar, patient records, billing, secure messaging.
Or none at all.
Four areas that can be activated separately. You can stop after any of them.
Full analysis: patient flow, scheduling, admin time, tools, premises.
Workstation, movement around the practice, storage, equipment.
Booking, reminders, letter templates, claims, software integration.
Organisation of the day, routines, front-desk role, follow-up of results.
No patient data is requested. Your answers stay in your browser.
The check-up is a separate fixed fee. Each following area has its own budget.
Conversation with the doctor, at the practice or by video. Deliverable: summary and next step.
Observation, time measurement, ergonomic assessment, tool inventory. Deliverable: report and plan priced by area.
Ergonomics, admin, tools, organisation: each area approved separately. Deliverable: reorganised practice, procedures, configured tools.
Team training, adjustments, before / after review.
Deliverables, prerequisites, confidentiality and success criteria.
| Topic | Questions |
|---|---|
| Activity | How many consultations per day? Average length? Home visits? |
| Lost time | Which tasks do you do in the evening? How long on the phone? |
| Team | Who does what at the practice? Locums, assistants, receptionists? |
| Tools | Which practice software, which calendar, which secure messaging? |
| Premises | How many rooms? Where is the equipment? How do you move around? |
| Success | What do you want back: your evenings, patient time, peace of mind? |
| Indicator | Before / after measure |
|---|---|
| Daily admin time | Minutes per day |
| Actual end of the working day | Average time |
| Interruptions during consultations | Number per half-day |
| Missed appointments | Share of appointments |
| Workstation comfort | Ergonomic assessment, doctor's feedback |
| Patient time | Share of the day spent on care |
3 general practitioners, a part-time receptionist, around 90 consultations a day.
1 h 30 of admin per doctor every evening. Around fifteen calls per half-day during consultations. 6% of appointments missed. Online booking not linked to the practice software.
2-day check-up, then 3 areas: R (reminders, letter templates, linked calendar), E (dedicated phone slots, receptionist role redefined), O (redesign of the two main workstations).
| Indicator | Before | Target at 3 months |
|---|---|---|
| Admin per doctor per day | 1 h 30 | 45 min |
| Calls during consultations | 15 per half-day | Fewer than 5 |
| Missed appointments | 6% | 3% |
| Double entry calendar / software | Daily | Eliminated |
Fictitious practice based on a common general-practice situation. Illustrative figures, not actual results.
You stay in control of every area and every budget.
45-minute conversation, a first read of your practice.
Free, no commitmentObservation, analysis, action plan priced by area.
€1,200 to €2,500 excl. VAT depending on practice sizeImplementation area by area, training, 3-month review.
Quoted area by area